@inproceedings{DBLP:conf/er/Perez-SolerGL20,
  author       = {Sara P{\'{e}}rez{-}Soler and
                  Esther Guerra and
                  Juan de Lara},
  editor       = {Gillian Dobbie and
                  Ulrich Frank and
                  Gerti Kappel and
                  Stephen W. Liddle and
                  Heinrich C. Mayr},
  title        = {Model-Driven Chatbot Development},
  booktitle    = {Conceptual Modeling - 39th International Conference, {ER} 2020, Vienna,
                  Austria, November 3-6, 2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12400},
  pages        = {207--222},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-62522-1\_15},
  doi          = {10.1007/978-3-030-62522-1\_15},
}