@article{DBLP:journals/tosem/CanizaresLPGL24, author = {Pablo C. Ca{\~{n}}izares and Jose Mar{\'{\i}}a L{\'{o}}pez{-}Morales and Sara P{\'{e}}rez{-}Soler and Esther Guerra and Juan de Lara}, title = {Measuring and clustering heterogeneous chatbot designs}, journal = {{ACM} Trans. Softw. Eng. Methodol.}, volume = {33}, number = {4}, pages = {90:1--90:43}, year = {2024}, url = {https://doi.org/10.1145/3637228}, doi = {10.1145/3637228} }